Privacy & CCPA Notice — Plumbconcepts

PLUMBING CONCEPTS, INC. (“Plumbconcepts”, “we”, “us”) operates plumbconcepts.shop and the AI bathroom concept studio available there. This notice explains what we collect, how we use it, and the rights you have — including specific rights for residents of California under the CCPA/CPRA and for individuals in the EU/UK under the GDPR.

1. Information we collect

Brief inputs — style, room size, budget band, material preferences and notes you enter into the generator or contact form.
Contact details — name and email when you submit a design brief or question.
Usage data — basic, aggregated analytics about how pages are used.

We do not knowingly collect personal information from children under 13. The service is intended for adults planning a remodel.

2. How we use information

To generate concept moodboards, finish palettes, checklists and brief previews.
To respond to your messages and design briefs.
To maintain, secure and improve the service.

3. We do not sell your personal information

We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. If this ever changes, we will update this notice and honor the opt-out below before any such activity begins.

4. Do Not Sell or Share My Personal Information

California residents have the right to opt out of the sale or sharing of personal information. Because we do not sell or share, no data is transmitted for those purposes by default. To record your preference or exercise this right, email support@plumbconcepts.shopwith the subject line “Do Not Sell or Share”. This is your Do Not Sell or Share My Personal Information request channel.

5. Your California (CCPA/CPRA) rights

Right to know what personal information we collect, use and disclose.
Right to delete personal information we hold about you.
Right to correct inaccurate personal information.
Right to opt out of sale or sharing (see section 4).
Right to limit use of sensitive personal information.
Right to non-discrimination for exercising your rights.

6. Your GDPR rights

If you are in the EU or UK, you have rights of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with a supervisory authority. We process brief and contact data on the basis of your consent, which you may withdraw at any time.

7. Exercising your rights

Email support@plumbconcepts.shop from the address associated with your request. We may take reasonable steps to verify your identity and will respond within the timeframes required by applicable law. You may use an authorized agent where permitted.

8. Data retention & security

We keep personal information only as long as needed for the purposes above, then delete or anonymize it. We use reasonable technical and organizational measures to protect it. No method of transmission or storage is perfectly secure.

9. Contact

PLUMBING CONCEPTS, INC., 2445 Railroad St, Corona, CA 92878, USA. Email support@plumbconcepts.shop, phone +1 9743136671. This notice is governed by the laws of the State of California, United States.